Services/Programs

Food Services

  • Dining Room

Location
The Dining Room is located on the first floor of “B” Building.

Hours of Operation
Doors Open: 7:00 a.m. - 6:00 p.m.
Breakfast: Buffet available at 7:45 a.m.
Lunch: Buffet available at 11:45 a.m.
Dinner: Buffet available at 4:45 p.m.

  • Diet and Nutrition

    Regular and therapeutic menus are prepared by a registered Dietician and meet Canada’s Food Guide to Healthy Living. The menus are on a rotation cycle and are changed twice yearly. The menu offers choices for each meal. Food is served buffet style.

    If a resident, a family member, or a visitor wishes to eat in the Dining Room, meal tickets may be purchased at the Administration Office.

    Monthly meal packages are also available.

    The Fee Schedule (click to download and print) provides meal rates.

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Satellite Meal Service (SMS)

Satellite Meal Service provides frozen, home-cooked meals, which are delivered to clients once a week for storage in their home freezer. SMS meals are also offered for sale in Ina's Café (Atrium, "B" Building) and from a "Meals to Go" vending machine located in the Coat Room (Atrium). This service enables those it serves to remain more independent in their own homes. This includes convalescents, the elderly, the physically challenged, and those with limited mobility.

Each meal comes with heating instructions and is oven ready for microwave, toaster oven, or regular oven. Each meal includes a 5-6 oz. meat portion; potato, pasta, or rice; vegetable; soup (packaged separately); and dessert (packaged separately).

SMS is a volunteer supported service, working to bring nutritional support to clients in their homes.

Satellite Meal Service Brochure (click to download and print)

For information, contact the Satellite Meal Service Office.

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Lifeline

Lifeline provides personal response service 24 hours a day, 365 days a year. The goal is to give a client confidence to continue to live independently in his/her own home. Help is just a push button away. It provides peace of mind, is easy to use, and minimizes complications by making sure a client quickly gets help when it is needed.

For information, contact Philips Lifeline at (905) 935-4304 or 1-800-387-8120.

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Ina's Café

Ina's Café is located in the Atrium of “B” Building. It is a great gathering spot for residents and a place where they can purchase lunch, cards, stamps, bus tickets, SMS meals, and basic household essentials.

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Timeless Hair Salons

Two hair salons operate in the Village – one in “B” Building and one in “E” Building. Both salons provide a full range of services for residents at affordable prices.

For information, contact (905) 935-6080, Ext. 229 ("B" Salon) or Ext. 253 ("E" Salon).

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Lower Level Facilities

The Village offers a therapeutic/recreational Swimming Pool, Bowling Alley with four 5-pin automatic bowling lanes, shuffleboard courts, and Billiard Room in the Lower Level of “B” Building.

Swimming Pool and Bowling Alley Schedules showing the times available for resident use are available at the Administration Office, “B” Building and they are also posted in the Lower Level. There is no charge for residents to use the recreational facilities. As well, the Bowling Alley is rented out to the wider community. Public swim times are also available for a fee.

In the Lower Level, there are several meeting rooms and a large Auditorium where many in-house activities and programs take place. These facilities are also rented out.

For information about Bowling Alley fees, room rentals/reservations, contact the Administration Office.

For information about the Swimming Pool , contact the Administration Office.

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Additional Services

  • Optician’s Visit
    An optician visits on alternate Fridays to assist residents with adjustments to their glasses. The optician also provides a selection of eyeglasses for residents to view and purchase.
  • Banking
    Meridian Credit Union provides banking services twice a month.
  • Grocery Bus
    Sobey's provides a bus for residents to do their weekly grocery shopping.
  • Dry-cleaning
    Manor Cleaners Ltd. provides dry-cleaning with a regular pick up/drop off schedule.
  • Hearing Aid Services
    The Canadian Hearing Society provides regular Hearing Care Clinics.
  • Foot Care
    Foot care services are available (fee).
  • Physiotherapy
    Physiotherapy services are available through OHIP for anyone over 65.
  • Canadian National Institute for the Blind Clinic
    The CNIB has an office at NIGGV.
  • Optometrist
    An optometrist visits every three months to provide on-site eye testing.
  • Chiropractor
    A chiropractor is available one afternoon a week to provide chiropractic services (fee).
  • Maintenance Service Clinic (Free)
    A technician from Dell Lewis & Krall Home Health Care is available every Monday from 9:30-11 a.m. in the Birch Room to repair wheelchairs, scooters, and walkers, etc. There is a charge for parts only.

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Fees for Service

Residents may purchase the following services: Lifeline, maintenance (general services not included in regular building maintenance such as air conditioner installation/removal), a variety of Meal Packages, and Wellness Clinic.

The Fee Schedule (click to download and print) provides the fees for service rates.

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Programs

  • Pastoral Care

The principal functions of the Pastoral Care Program are:

 -  to provide comprehensive ministry of religious and spiritual pastoral care to you, your family, and meaningful others by ongoing pastoral visitation and spiritual counselling; and
 - to ensure that the quality of religious and spiritual pastoral care is the best available.


The functions of the Pastoral Care Program are carried out by:

 - regular pastoral visitations;
 - regular worship services;
 - regular memorial services;
 - special services, i.e. Christmas, Easter, Remembrance Day, Communion;
 - special support for you, your family, and friends at crucial times e.g. sickness, death, etc.;
 - bible study and prayer times for those who enjoy and are accustomed to such activities;
 - clergy and pastoral care workers of various denominations who are invited to supplement and be part of the ongoing care program; and
 - utilizing interested and qualified volunteers for a consistent ministry.


For further information, contact the Pastoral Care Coordinator.

  • Activation

Activation Therapists plan activities, recreational programs, and special events for the Village.

For examples of regular activities and special events, see Events/News.

Activities and special entertainment events are shown on the monthly Activity Calendar (posted on bulletin boards), The Village News (biweekly), and The Chatter Box (bimonthly). These publications are available at the Administration Office, “B” Building.

For further information, contact the Activation Department.

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